Frequently asked questions
Everything about certification, ordering, delivery and payment. Still stuck? Contact us.
What is Halal Meat Depot?
Halal Meat Depot is a halal meat supplier based in Greenacre, Sydney, established in 2021. We sell beef, lamb, goat, chicken, camel, duck, kangaroo and water buffalo — all certified halal by Halal Control Australia — in bulk packs, whole carcasses and wholesale cartons, delivered Australia-wide.
Is all your meat certified halal?
Yes. Every product we sell is certified halal by Halal Control Australia. We can provide a copy of our halal certificate on request — just ask through our contact form or on WhatsApp before or after you order.
Where does Halal Meat Depot deliver?
We deliver Australia-wide from our depot in Greenacre, Sydney. Orders are packed chilled and dispatched once payment clears, and we confirm your delivery date with you by email or WhatsApp. We are a delivery-only business, so pickup is not available.
What is the minimum order and how much is delivery?
The minimum order is $250. Delivery is free on orders of $500 or more anywhere in Australia; below that, a flat $25 delivery fee applies.
What payment methods do you accept?
We accept PayID, bank transfer and cryptocurrency. Paying with cryptocurrency gives you 10% off your meat total, applied automatically at checkout. After you order, we email you the payment details for your chosen method.
How do I place an order?
Add products to your cart, go to checkout and fill in your details. You can place the order online or send it to us on WhatsApp — both create the same order and you receive a confirmation email. We then send payment details and confirm your delivery date.
Do I need an account to order?
No. Accounts are optional. You can check out as a guest with just your name, email, phone and address. Creating an account saves your delivery details and lets you see your order history in one place.
Can you cut a whole lamb or goat to my instructions?
Yes. Whole and half carcasses are cut to your instructions — curry pieces, roasts, chops or a mix. Add your cutting instructions in the order notes at checkout, or message us on WhatsApp to discuss.
Do you supply restaurants and caterers?
Yes. Restaurants, takeaways and caterers can order wholesale cartons online, or apply for a weekly account with a price sheet and standing orders. See our wholesale page to get started.
Is GST included in your prices?
Fresh, unprocessed meat is GST-free in Australia, so there is no GST on our meat products. All prices are in Australian dollars.
What if there is a problem with my order?
Contact us within 48 hours of delivery with your order number and photos. If a product arrives damaged, spoiled, incorrect or missing, we will replace it or refund you in line with our Refund & Returns Policy and the Australian Consumer Law.
Is Halal Meat Depot a registered business?
Yes. Halal Meat Depot is a registered Australian business, ABN 27 093 995 629, operating from 43 Banksia Rd, Greenacre NSW 2190. You can verify our ABN on the Australian Business Register.